Questions

FAQ's
What are HEPA filters?

HEPA is a type of filter that can trap a large number of very small particles that other vacuum cleaners would simply recirculate back into the air of your home.  HEPA vacuums are recommended for minimising dust, dander, and other common allergens in homes where people suffer from allergies and respiratory conditions.

Why use HEPA filters?

Whether you’re cleaning a small closet or your entire home, you should never use a vacuum cleaner without a HEPA filter.  The problem with ‘regular’ vacuum cleaners is the fact that they spread dust and allergens around in the air rather than removing them, which essentially makes the problem worse.

Why use our HEPA filters?

HEPA-type filters may be made in similar ways to true HEPA filters and may even resemble them.  However, they do not have to meet the same standards as true or absolute HEPA filters.

Our HEPA filters are certified to remove 99.97% of all airborne contaminants at the 0.3-micron size range.

Can HEPA vacuum cleaners help with allergies?

Air pollution isn’t just car exhaust or factory smoke.  Dust mites, mold spores, pollen, and pet dander in the air inside your home can cause problems if your family has allergies or asthma.  Using HEPA filters can trap these pollutants and my help bring allergy relief.

HEPA vacuum cleaners on work/construction sites?

Engineered for dusty environments that require regular cleaning, our HEPA filter is designed with high capacity in mind. An economical, easily maintained prefilter stops larger particles of debris while the HEPA filter handles small matter.  All of Vacsafe filters are 100% tested in strict accordance to regulations for minimum 99.97% filtration at the 0.3 micron level to meet HEPA standards.

What is the shipping cost?

Shipping in Australia is free.

FAQ's
Are HEPA filter vacuums worth it?

If you have asthma or allergies or are just generally concerned with air quality, a vacuum with a HEPA filter will be worth your consideration.

Can the HEPA filter be washed?

Our HEPA filters can be washed, replace the HEPA filters with a new filter to ensure maximum performance when required.

How long will my HEPA filter last?

HEPA filters need to be replaced every three to six months for optimum performance.

Which vacuum cleaner is right for me?

For office, shed, workplace, construction sites our Model 3238w 220w is an industrial wet/dry vacuum cleaner perfect for the harder to clean jobs.

Truck, forklift, boat, car, truck, trailer suits our Model TV4 24v.

 

What warranty comes with the vacuums?

 Our HEPA vacuum cleaners come with a 12mth warranty.

What is the Return policy?

Please contact Vacsafe if you have any issues with your product received within 30 days.  If the item is faulty, Vacsafe will pay for return freight and either send a replacement item or issue a refund. 

Vacsafe does not accept returns for change of mind.